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    Customer Support > Customer Database

Need to look up your registration keys? Change your email address? Request a DeviceID change? Find your TealPoint Software orders below in our Customer Database of all orders processed to date.

Please note that Customer Support personnel only have access to the same database. Please try other email addresses you may have used for registration if you cannot locate your orders with your initial search.

NOTE: If you purchased your products from the Palm Software Connection (Palm Store) you will not be able to look up your order here, upgrade, or request a DeviceID change, as they do not provide us with customer email addresses. Furthermore, Palm requires that we direct all customer inquiries for products purchased from their store back to them at Palm.com.

Customer Database

  • Lookup registration keys
  • Change contact email
  • Request a DeviceID change (HotSync ID or Computer Name change).
Your email address:

Support History

  • Lookup status of recent support requests
  • Lookup replies to recent support requests (in case email bounced or spam-filtered)
Your email address:

Mailing Prefs

  • Set contact preferences for a specific email address.
Your email address:

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